Refunds 3 min 1,432 views
Can I get a refund for an order that has already shipped?
Yes, through the return process after the parcel is delivered.
Order already shipped
An order that has already been handed to the carrier can no longer be cancelled instantly.
What is the solution?
You can request a return after receiving the parcel, according to our return policy.
When is the refund approved?
The refund is triggered after the return is received and checked by our team.
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