Tracking 2 min 1,543 views

How can I track my parcel in real time?

See your exact delivery status from our tracking page.

Where to find tracking

As soon as the order ships, you receive an email containing your tracking number.

Using the tracking page

Enter your order number and email on the "Order tracking" page to display the latest updates.

If the status stops moving

Open a support ticket if the tracking stays frozen too long or if the information looks inconsistent.

Did this article help you?