Orders 2 min 1,198 views
I did not receive an order confirmation email
Check the most common causes and the first actions to take.
Quick checks
- Review spam, promotions, or junk folders
- Confirm that the email entered at checkout is correct
- Wait a few minutes in case of a technical delay
If you still cannot find it
Prepare your name, order email, and, if possible, your order number.
Contact support
Open a ticket and our team will verify whether the order was correctly registered.
Did this article help you?